Can I return an item that I ordered?
All sales are final. Waikiki Christmas Store by Santa’s Pen stands behind the quality of every product we sell.
The item I received is not personalized the way I ordered it online – what do I do?
Email Customer Service at Info@JosephK.com and email a photo of the item. If it is our error, we will send a replacement and may issue a call tag for the return of the item.
The item I received is not the item I ordered online – what do I do?
Please contact Customer Service at Info@JosephK.com and email a photo of the item. A replacement will be sent and a call tag may be issued for the return of the incorrect i